Array Street (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, placing an order, or communicating with us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
Full name
Contact number
Email address
Delivery address
Billing information
Order details and purchase history
Information you provide when contacting our customer service
Website usage and technical information, such as browser type, device information, IP address, and pages visited
We only collect information that is reasonably necessary to provide our products and services.
2. How We Use Your Information
We may use your information to:
Process and fulfil your orders
Arrange delivery of your purchases
Process payments
Confirm and communicate order details
Handle returns, exchanges, and refunds
Respond to customer inquiries
Provide customer support
Improve our products, website, and services
Prevent fraudulent or unauthorized transactions
Comply with applicable legal and regulatory requirements
Send promotional communications where applicable and permitted
3. Payment Information
Array Street accepts payments through payment methods including:
OnePay
Visa
Mastercard
Koko
Mintpay
Payment transactions may be processed through the relevant payment service providers. We do not intend to store your complete card details on our own systems.
Payment providers may collect and process information in accordance with their own privacy policies and terms.
4. Sharing of Information
We may share relevant customer information with trusted third parties where necessary to operate our business, including:
Payment service providers
Delivery and courier service providers
Website and technology service providers
Service providers that assist us with customer support and business operations
Government authorities or other parties where required by law
We do not sell or rent your personal information to third parties.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and support website functionality.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Data Retention
We retain customer information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, providing customer support, handling returns and refunds, maintaining business records, and complying with legal obligations.
8. Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party services, including payment providers.
We are not responsible for the privacy practices or content of third-party websites. We encourage customers to review the privacy policies of those services before providing personal information.
9. Marketing Communications
Where applicable, Array Street may use your contact information to provide information about products, promotions, offers, or updates.
You may contact us if you no longer wish to receive promotional communications from us.
10. Children’s Privacy
Our website is not specifically directed toward children, and we do not knowingly collect personal information from children for purposes unrelated to providing our services.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.
To make a privacy-related request, please contact us using the details provided below.
12. Changes to This Privacy Policy
Array Street may update this Privacy Policy from time to time to reflect changes to our services, website, payment methods, or legal requirements.
Any updates will be posted on this page with the revised effective date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
