Welcome to Array Street. These Terms & Conditions govern your use of the Array Street website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to comply with these Terms & Conditions.
1. Use of the Website
By using the Array Street website, you agree that:
You will provide accurate and current information when creating an account or placing an order.
You will use the website only for lawful purposes.
You will not attempt to interfere with, damage, or gain unauthorized access to the website or its systems.
You are responsible for maintaining the confidentiality of your account information where an account is created.
You are responsible for ensuring that the information provided during checkout is accurate.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, sizes, colours, and other product information displayed on our website are accurate.
However, colours displayed on a device may vary depending on the device’s screen and settings.
Product availability may change without prior notice.
Array Street reserves the right to discontinue products or make changes to product specifications where necessary.
3. Pricing
All product prices displayed on the website are subject to change without prior notice.
We make reasonable efforts to ensure that prices displayed on the website are accurate. If an incorrect price is displayed due to a technical or human error, Array Street reserves the right to correct the price and, where necessary, contact the customer regarding the affected order.
Any applicable delivery charges will be communicated during the ordering or checkout process.
4. Orders
When you place an order through our website, you are requesting to purchase the selected products.
After placing an order, you may receive an order confirmation or other communication acknowledging your order.
An order may be cancelled or refused in circumstances including:
Product unavailability
Incorrect product or pricing information
Suspected fraudulent or unauthorized activity
Incorrect or incomplete customer information
Other circumstances that prevent us from fulfilling the order
If Array Street cancels an order after payment has been received, any applicable refund will be processed in accordance with our Refund & Return Policy.
5. Payments
Array Street accepts payments through available payment methods including:
OnePay
Visa
Mastercard
Koko
Mintpay
Customers must provide valid payment information when placing an order.
Payment transactions may be processed through third-party payment service providers. Array Street does not control the processing procedures of these third-party providers.
An order will be processed subject to successful payment authorization and confirmation.
6. Delivery
Orders will be delivered to the address provided by the customer during checkout.
Customers are responsible for providing accurate delivery information.
Delivery times may vary depending on the delivery location, courier availability, weather, public holidays, and other circumstances beyond our reasonable control.
Array Street is not responsible for delays caused by incorrect customer information or circumstances outside our reasonable control.
7. Refunds and Exchanges
Our refund and exchange procedures are governed by our:
Refund & Return Policy
Customers should review that policy before placing an order.
In general:
Exchanges may be requested within 7 days of receiving the order, subject to the applicable conditions.
Refunds may be requested within 14 days where Array Street has sent the wrong size or wrong design, subject to verification.
A full refund, including applicable delivery charges, may be provided when Array Street has sent the wrong size or wrong design.
Changes of mind or customer preference changes are generally eligible for an exchange only and not a cash refund.
Please refer to the Refund & Return Policy for complete details.
8. Intellectual Property
All content on the Array Street website, including but not limited to:
Logos
Product photographs
Images
Graphics
Text
Designs
Website layout
Product descriptions
is owned by or licensed to Array Street and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior written permission.
9. User Accounts
Where customer accounts are available, you are responsible for maintaining the confidentiality of your login credentials.
You should notify Array Street if you believe that your account has been accessed without authorization.
Array Street reserves the right to suspend or terminate accounts where there is reasonable evidence of misuse, fraudulent activity, or violation of these Terms & Conditions.
10. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, or free from technical errors.
The website may occasionally be unavailable due to maintenance, technical issues, security updates, or circumstances beyond our control.
11. Limitation of Liability
To the extent permitted by applicable law, Array Street will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or the purchase of our products.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
12. Third-Party Services
Our website may use or integrate third-party services, including payment providers, delivery providers, analytics services, and other technology services.
Your use of third-party services may also be subject to their respective terms and policies.
Array Street is not responsible for the independent policies or practices of third-party service providers.
13. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Please review our Privacy Policy before providing personal information through the website.
14. Changes to These Terms
Array Street may update these Terms & Conditions from time to time to reflect changes to our business, website, products, services, or applicable requirements.
Updated Terms & Conditions will be published on this page, together with the revised effective date.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Sri Lanka.
Any disputes relating to these Terms & Conditions or purchases made through Array Street shall be addressed in accordance with the applicable laws and legal processes of Sri Lanka.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
